Senior project final presentation Essays

Senior project final presentation Essays Senior project final presentation Essay Senior project final presentation Essay Essay Topic: Senior The acceptance cartel are listed below The project will design and implement a customer relationship management system in order to provide rewards to loyal customers Track customer purchases Allow points redemption for rewards at local stores Incentive to customers to shop online Provide improved information to Pettier management about purchasing trends System velveteen will be outsourced Interface will be a web browser System will access customer sales databases Right Personnel Assigned I would have recommended a different staff when It came to the no customer left behind project. In my case, I would state that I dont need any more chiefs on this project when I need Indians for the tribe. Meaning I have enough eyes on me, but I could use some help in on the actual project itself. I would think if they trusted Jim with a project like this they would have given him the reigns and stop hovering over is shoulder. In a since, with the appointment of Bob Petrols and sally Fauvism on the team they have all but taken away the full credit of the project of Jim. They have forced Jim into a lose-lose situation. The success of the project would be taken by the cronies of the department head and the Chief operating officer and the failure would fall solely introits lap. Maintenance Challenges in CRM System The maintenance challenges for the CRM or customer relations management system is large and complex, but pricing in this proposal is based only on modules used for the customer loyalty application. Citation needed PAGE 136) Requirements Effective customer inconclusiveness should be able to effectively store customer activity and convert to rewards and other incentives Easy for customers to coelenterates should be intuitive for customer use Proven pronouncements as proposed should have been used successfully by other clients Easy to implementlmplementation should not require outside consultants or extraordinary skills on the part of our staff or require specialized hardware Clytemnestra should be easily expandable as the number of articulating customers grows Vendor supporters should have proven track record of reliable support and Infrastructure In place to provide It constraints cost to ebulliences for one year should be under 500,000 Cost to operational operating costs should be no more than 1 million per year Time to implementation of implementation should not exceed three months Staff to implementlmplementation should be successful with the staff we have and with the skills they already possess (citation needed PAGE 126) Preventive Maintenance In this case preventative maintenance that Is needed Is the upkeep of the functionality Itself. The debugging of flaws and failures on the spot or when they are identified will prevent further damage to the system. Other forms of maintenance on a system are perfective maintained. Perfective maintenance is changes made to a system to add new features or to improve performance. The physical cost is never actually know but can be estimated. For example routinely checking your oil in your car can keep you from potentially buying a new engine for that said car. The actual dollar for dollar savings maintenance. Controlling Maintenance Requests I would sign on to or develop a remedy style ticket system for change requests and for user comment and feedback. This method is implemented in multiple major business and corporations and seems to work in the since of organization and proportioning the level of urgency of the request. The system would have to be implemented and staffed and this could add cost to this program incentive but in the log run it will keep the customer and the client happy with the incoming request and not being overwhelmed. Lessons learned Peters electronics can learn a wealth of knowledge during this project. The knowledge obtained can entail every aspect of the project management and the analyst standpoints. The delegation of duties between persons in the company lacked and needs to be improved. This being the companies top priority show have warranted more of a backing form the company when it comes to personnel.

Dramatic Monologue Talking Heads Essay Example

Dramatic Monologue Talking Heads Essay Example Dramatic Monologue Talking Heads Essay Dramatic Monologue Talking Heads Essay Essay Topic: Literature Talk In reading Alan Bennetts selection of monologues I have analysed each character used. Having studied them closely I have gained respect for each character; in dealing with their myriad of individual, and sometimes shared, problems they each have still managed to live, what is to them if no-one else, full and relatively normal lives. But I have also developed feelings of sympathy towards one character in particular. With another I have developed an overwhelming lack of compassion. Bennett describes the character in A Chip in the Sugar, a middle-aged man called Graham Whittaker, quite guardedly at first. The way that Bennett imparts information to his readers is very sporadic. In doing this he tends to deceive us a little, letting our own imaginations run wild about the truth behind the character, their real persona. This can make it difficult to trust the opinions, tone and actual basis of the monologue. Graham Whittaker is an unreliable narrator. He relates conversations had between his mother, her friend Mr Turnbull and himself with a rather self-pitying slant. He makes out that he was ignored and ridiculed by Mr Turnbull and his mother, who at the beginning of the monologue says how much Graham means to her. Graham, I think the world of you. This could also be deceiving however, due to the fact that we are not given all of the information about Graham from the start. My lack of compassion for Graham Whittaker stems from his relationship with his mother. Although, as we find out in the monologue later, Graham is obviously mentally ill, he leads us to believe that his mother is completely reliant on him for most tasks. they slipped her mind, so the rest of the operation devolved on me. Why does he do this? It is obvious as her relationship develops with Mr Turnbull that Mrs Whittaker isnt as dependent on Graham as he would like us to believe. In my opinion Bennett is suggesting that this is what Graham wants us to believe. If we accept that Mrs Whittaker needs Graham, then that gives him a purpose. He is not just a middle-aged man still living with his mother; he is someone that is needed. Without him his mother may come to some harm. It is this attitude that annoys me about Graham. Due to his fear of uselessness he is holding onto his mother and, in effect, holding her back from her life. What right does he have to do that? Throughout the sketch Bennett tells us that Graham needs a stable environment. I agree with this and can empathise with Grahams uncertainty after his mother meets Mr Turnbull, but this still does not negate the fact that Mrs Whittaker has a life too. As in all of his sketches, Bennetts structure of writing can be very misleading. We are informed of important information right at the end of the story, and told seemingly pointless material in the beginning. What is most disappointing about Graham is the appearance of happiness when he starts to find out that Mr Turnbull isnt all he says he is. Is this because he wants to feel needed/necessary to his mother? Or is it fear? Fear of going back to the hostel surrounded by people that he doesnt understand, I sometimes feel a bit out of it as Ive never had any particular problems, or is it something darker? Bennett hints at this at the end of the sketch when he writes of Grahams seeming indifference to his mothers pain. The structure of the last couple of paragraphs is a defiant tone, followed by relief from Graham. For his mother it is heartbreak followed by reluctant acceptance. All in all, a heart-wrenching finale for Mrs Whittaker without any support from her selfish, unstable son. After reading A cream cracker under the settee I felt so much sympathy for the character Doris. Bennetts telling of her plight gave me an insight into her pain and loneliness and elicited a feeling of terror. From the beginning we are given a view of Doris that is of a very proud and hardened old woman. But the clinch of the story is that Doris is alone. She has no friends, no relatives (that she mentions), she is childless and has recently been widowed. To top it all off, the Social Services are threatening to take away her home and put her into Stafford House, to all accounts a home for the elderly. Doris has recently taken a fall whilst dusting a wedding photograph of her and her husband. She wasnt supposed to dust. The way that Bennett tells us this elicits yet more sympathy from me. Imagine not being able to do something you wanted to do in your own home. Granted it was obviously with the best intentions and as it turns out it would have been best for our character but when you are slightly obsessive with regards to cleaning, like Doris When people were clean and the streets were clean and it was all clean, surely youre entitled to dust in your own home? The most terrifying and saddening part of this tale is simply that Doris decides to give up. You can see that from her point of view being dictated to like a child is not what she wants for the last years of her life. It seems to me that Bennett wants us to experience what Doris is feeling. The loss of her husband, the emptiness and loneliness that engulfs her, the constant threat of losing her home, the loss of her child (in her mind it was a child, despite what the midwife said) and the unfailing pride that ultimately is going to end her life. Bennett leads us up to the very end of the sketch letting us believe that Doris will in fact get help. He introduces a couple of possible saviours, either coming into the garden or up to the front door and finally a friendly policeman. As Doris sits by the front door, slowly giving in to the pain in her legs and, I expect, by this time further pain throughout her body from sitting on the floor for so long, I felt so much compassion for her and yet also a little happiness would she be saved? Or would she be allowed to rest with her husband? As the sketch comes to a close the policeman comes to the door and asks Doris if she is ok. Being the proud lady she is she refuses to admit that she needs help. No, Im all right. As he walks back up the path we finally see what Bennett wanted us to see. That sometimes it is okay to be alone in the dark, because to let go and drift away to that feared, unknown place, ultimately you wont be alone anymore. I feel sympathy for Doris because she was alone. When she chose to die, there was no-one there to be with her, or talk to her. All she had was memories of her husband and the life they led together. The only person who would even know she was gone would be her Social Services appointed cleaner. Its done with now.